Given the challenges of the ever-changing business practices, mortgage compliances to abide by and the need to cater to a wide customer base with proven solutions; your productive resources are always hard-pressed for time. Fortunately, you can free up your in-house team to do what they do best by outsourcing property preservation and inspection support services to a specialized vendor. At SunTec Data, we have skilled and experienced professionals who are committed to delivering bespoke back-office support services for property preservation and inspection.
Through our investment in technology, ongoing education, and rigorous quality control we measure and monitor all aspects of service delivery to assure that we continuously meet or exceed industry guidelines and client expectations. We understand you work with clients that demand an immediate response or else you face the risk of never being asked again. We understand, that by partnering with outsourcing specialist like us for your property preservation data entry needs you can grow your business and do what your team does best: process more orders.
We partner with you to deliver truly bespoke property preservation data entry solutions outsourcing services and carry out even the most challenging and complex inspection and auditing work.
As soon as you receive the work order from the bank that is in possession of properties due to loan default, we, as your mortgage field support services outsourcing partner, carefully review the work application and help you assign jobs to the right vendors. The approved vendors pay a visit to the property and perform their assigned property maintenance jobs including debris removal, bush trimming, fencing, lawn maintenance, grass cutting etc.
Once the work is assigned, vendors start performing the required tasks by clicking pictures of before work, during work, and after work from different angles as a testimony. All the pictures are then uploaded on the client's online application along with the complete details of the work done. Now, our property repair and maintenance experts take the lead. They create a smooth platform for you by meticulously inspecting and analyzing everything as per the bank's guidelines.
Under property preservation and inspection services, we analyze the work done by different vendors and download, arrange, label, as well as process everything coherently. Our mortgage experts not only stick to the regulatory guidelines but also check if the vendor has missed any angle or spot while clicking the images. In case we come across any discrepancy in the submitted images, we ask the vendor to resubmit the image. Following this, each image is matched (before, during and after) from the same angles and spots. This helps us in accurately figuring out the work done by the vendor according to the clients’ requirements.
Once our experts analyze the work done by different vendors, they start preparing the invoice on your behalf while keeping a close eye on the pricing guidelines and the price list submitted by vendors. This ensures successful approval and submission of the invoice to the bank without any room for errors.
At SunTec Data, we have a pool of experienced professionals who can manage all your back-office and data entry needs for property repair and maintenance. Our all-encompassing back-office services not only offer you peace of mind but also help you save a significant amount of time as well as money. With the expertise of our experts on your side, you won’t just get time to concentrate on core business activities but get access to: