Business Research Services

With the rise in competition across the global marketplaces, businesses require strong customer insights and actionable industry insights to make strategic, tactical and operational decisions and develop better understanding of themselves and their markets. With a full spectrum of business research services, we provide you just that!

SunTecData, holding 15+ years of experience in the Knowledge Process Outsourcing (KPO) industry, supports global clients in taking their businesses forward with comprehensive business research services and analytics. We share strategic insights to help you understand your clients and customers, make informed decisions and seize opportunities. We provide actionable insights to help our clients understand the target market, consumer behavior, market trends, industry developments, competitors, and vendors & partners, which consequently helps in chalking out future business strategies and gaining competitive advantage.

SunTecData’s Rich Array of Business Research Services: An Overview

Being in the industry for more than 15 years, we have in-depth domain expertise that enables us to understand client’s exacting requirements and deliver services in complete alignment with them. We are backed by a dedicated business research service team, comprising specialists in customer profiling, market research, business consulting and market intelligence. Our experts use industry-best practices along with technology solutions to research and analyze business-critical data and convert it into actionable insights.

With business analysis and business research services, we support you at every stage – your business’ launch, operations stage and the growth stage. Our service spectrum includes research on customers, prospects and markets, analysis of companies, market segments and industries, as well as report preparation.

A Glimpse at Business Research Services at SunTecData

Find Clients: This includes gathering contact details of the target audience including name, company, designation, email address, phone number, fax number, etc. This also includes social media profile analysis and LinkedIn profile analysis - activity, group membership, etc.

Understand Clients: We further help sales and marketing personnel in understanding their target audience and aligning strategies in tune with clients’ specific needs. Our experts conduct SWOT analysis, go through mission and vision statements, key products and services, business strategy, key events in the recent past, financial analysis, etc., to help you place that perfect pitch.

Evaluate Competitors: Our business research specialists collate information of competitors’ products and services, their customers, marketing strategies, etc. to anticipate competitors’ moves and chalk out strategies to outshine them. We track strategic, investment, financial, research and development, customers, marketing campaigns, etc. We can also help you gather industry best practices so you can benchmark yourself against your competition and take necessary action.

Understand Industry: To further help you remain ahead of the competition, we keep a tab on your industry in terms of the market size, key drivers, revenue, number of buyers, etc. Our experts conduct PESTLE Analysis, Value Chain Analysis, Industry Benchmarking, Location Analysis, Competitive Landscaping, Porter's Five Forces Analysis, etc. and provide you with insights that help you make critical business decisions.

Vendor Research: Vendors are also a key component in the entire business eco-system from both cost and product/ service quality perspective. Following a step-by-step approach, we help clients in selecting the right vendor. We gather vendor information such as their names, email addresses, phone and fax numbers etc. We also help you assess theirs products/ services capability, project evaluation, etc.

On-going Research Support: Need a dedicated research resource without affecting your balance sheet too much? Let's get into a retainership contract. Under this model we work with clients based on a fixed number of hours and resources on a long term basis.. We manage client's research requests on an on-going basis, including any custom research requirements as agreed under the scope of contract.

Business Research Services: Our Methodology

SunTecData has been catering to corporations and business houses worldwide, covering diverse industries such as education, banking and finance, healthcare, technology, legal, real estate, etc. Our business research experts carry out extensive qualitative and quantitative research to analyze and collate richer insights into customer behavior, industry trends, competition, market segments, etc.

Business Research Service Methodology
Take a look at our methodology:
  • Preliminary Research: We begin by searching the questionnaires, surveys, company reports, industry reports, trade publications, CRMs, etc., to provide a 360-degree view of the available data.
  • Data Consolidation: We summarize all the gathered data into a single location to make it easy for you to access and retrieve critical information, as and when required.
  • Data Analysis: The data is further analyzed to provide richer insights about the customer, prospects, competitors as well as the market.
  • Report Creation: Our experts create comprehensive reports with industry trends, market forecast and competitive strategies.
  • Quality Control: Our team of Quality Assurance professionals work to make sure that the reports are accurate, complete and up-to-date.

As an ISO 27001 certified company, we strictly adhere to the industry-defined standards of data security and confidentiality, ensuring that your business-critical data is complete safe with us.

Please drop us a free consultation request at Our research expert would get in touch with you to understand your business challenge.